Questions and answers
Short answers about shipping, tracking and returns.
Before and after you order
Ask us something elseHow long does delivery take?
Delivery times vary by product. Your tracking number shows where your parcel is, and our shipping policy has the details.
Where do you ship?
We ship to addresses in the United States only.
What does shipping cost?
It's calculated for your order and shown at checkout, before you pay.
Does my order come with tracking?
Yes. You'll get a tracking number by email when your order ships, so you can follow your parcel until it arrives.
Will my order arrive in one parcel?
Not always. Gadgets can ship separately, so one order may arrive in more than one parcel, each with its own tracking number.
I can't find my tracking number. What now?
It's in the email we send when your order ships. If you can't find it, write to us through the contact page with your order number and we'll look it up.
What if my order arrives damaged or wrong?
Write to us through the contact page with your order number and a photo of what arrived. We'll reply by email.
Can I return a gadget?
Write to us through the contact page with your order number and we'll reply by email with the next step.